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	<title>Network Hippo Blog &#187; crowdsourcing</title>
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		<title>An Appeal to the community: Help us Crowdsource our Product Name</title>
		<link>http://blog.networkhippo.com/2008/11/an-appeal-to-the-community-help-us-crowdsource-our-product-name/</link>
		<comments>http://blog.networkhippo.com/2008/11/an-appeal-to-the-community-help-us-crowdsource-our-product-name/#comments</comments>
		<pubDate>Fri, 28 Nov 2008 15:54:23 +0000</pubDate>
		<dc:creator>Scott Annan</dc:creator>
				<category><![CDATA[Misc...]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[dex]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[cease and desist]]></category>
		<category><![CDATA[crowdsourcing]]></category>

		<guid isPermaLink="false">http://mercurygrove.com/blog/?p=200</guid>
		<description><![CDATA[After receiving a "Cease and Desist" letter, we've decided to crowdsource our name.]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin: 2px 5px 0 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fblog.networkhippo.com%2F2008%2F11%2Fan-appeal-to-the-community-help-us-crowdsource-our-product-name%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fblog.networkhippo.com%2F2008%2F11%2Fan-appeal-to-the-community-help-us-crowdsource-our-product-name%2F" height="61" width="51" /></a></div><p>This is an open appeal for your help.</p>
<p style="text-align: left;">As you probably know, we are just about to launch a <a href="http://dexapp.com" target="_blank">new website</a> that will completely change how professionals and companies manage their professional network.  It&#8217;s like a really smart, connected address book that tells you who you should call and when.  We think its a revolutionary service and a major improvement over the way most companies currently manage their &#8220;customer database&#8221;.</p>
<p style="text-align: left;">As part of the product development process, we had to name our new &#8220;baby&#8221; and after several months of debate, we finally settled on the name DEX.</p>
<p style="text-align: center;"><a href="http://blog.networkhippo.com/wp-content/uploads/2008/11/dex_cry.jpg"><img class="aligncenter size-medium wp-image-207" title="Sad Dex" src="http://mercurygrove.com/blog/wp-content/uploads/2008/11/dex_cry-300x165.jpg" alt="" width="180" height="99" /></a></p>
<p>Last week we received a &#8220;Cease and Desist&#8221; letter from a law firm representing &#8220;<a href="http://dexknows.com" target="_blank">Dex Media</a>&#8220;, the company that delivers yellow pages online and to your door, telling us that it was illegal to use a name that was similar to theirs.  After seeking a lot of advice and soul searching (crushing), we have decided that we cannot afford to fight this allegation, even though we believe it is false.</p>
<p>This kind of reaction by established businesses needs to change.  While we have openly blogged about our process and as we try to develop our product collaboratively, they pay a team of lawyers to &#8220;monitor the internet&#8221; and <em>guard</em> them against other people.  I think that lawyers and businesses need to update their &#8220;cease and desist&#8221; letters from aggressive and threatening warnings to &#8220;inform and engage&#8221; letters that seek to educate and engage their &#8220;potential competition&#8221; and their customers, and that they need to get involved in the ongoing dialog that is taking place &#8211; whether they are listening or not.</p>
<p>Well, while they&#8217;re trying to protect what they have, we&#8217;re going to use this opportunity to open up and collaborate even more by &#8220;crowdsourcing&#8221; a new name for our product.  In case you&#8217;re not familiar with the term, crowdsourcing is when you use a network of people to accomplish a task that is often performed by an employee or agent (then called &#8220;outsourcing&#8221;).  Over the last five months we have received some fantastic ideas and inspiration from all of you who have been following our development process and I think this is the perfect way to engage you to complete the story.</p>
<p>In our business &#8211; much like other businesses &#8211; a catchy product name is paramount to success.  So, please take a minute to visit the<a href="http://mercurygrove.com/blog/crowdsourcing-our-product-name"> crowdsourcing product page</a> and recommend a smart product name or vote for one of the names that have already been submitted.  It would help us in a really big way, you&#8217;d be showing &#8220;big business&#8221; that cooperation is a viable alternative to protectionism, and you&#8217;d be doing your not-so-small part in helping the little guys prevail.</p>
<p>Thanks.</p>
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